Brand Sentiment Analysis
Know What People Say About Your Brand — Before It Becomes a Crisis
AI-powered monitoring across social media, review platforms, and news — with weekly reports, trend analysis, and real-time crisis alerts. Your brand reputation, always under control.
Start Brand Monitoring →What Sentiment Monitoring Covers
Social Listening
Monitor every mention of your brand, product, and key employees across all major social platforms.
Review Site Monitoring
Google, Trustpilot, Tripadvisor, G2, and industry-specific review sites — tracked and scored daily.
News & Blog Tracking
Press mentions, blog articles, and forum discussions — positive coverage amplified, negative flagged instantly.
Crisis Detection Alerts
Sudden spike in negative sentiment? Real-time alert within minutes — so you can respond before it escalates.
Sentiment Trend Reports
Weekly and monthly reports: sentiment score, top topics, share of voice, and comparison to previous period.
Competitor Benchmarking
Compare your brand sentiment and review scores against 3–5 direct competitors — see where you stand.
Monitoring Plans
Basic Monitor
Core brand mentions across social and Google reviews — weekly email digest.
- ✓2 platforms monitored
- ✓Google Reviews tracking
- ✓Weekly email digest
- ✓Sentiment score
- ✓Top mentions report
Full Sentiment Suite
Full coverage: social, review sites, news, and blogs — with real-time crisis alerts and monthly deep-dive report.
- ✓All major platforms
- ✓Review sites (5 sources)
- ✓Real-time crisis alerts
- ✓Weekly insight report
- ✓Monthly strategic review
Enterprise Intelligence
Full suite + competitor tracking, executive dashboard, and dedicated monthly strategy call.
- ✓Everything in Full Suite
- ✓3–5 competitor tracking
- ✓Executive dashboard
- ✓Industry share of voice
- ✓Monthly strategy call
- ✓Bespoke data exports
FAQ
What sources does brand sentiment monitoring cover?
Social media (Facebook, Instagram, X/Twitter, LinkedIn, TikTok, Reddit), review platforms (Google, Trustpilot, Tripadvisor, G2), news and blogs, and forums. Coverage depends on plan tier.
How quickly are crisis alerts sent?
Full Suite and Enterprise plans include real-time alerts — you receive a notification within minutes of a sudden spike in negative mentions or a viral post targeting your brand.
Can you monitor competitors too?
Yes — the Enterprise plan includes competitor sentiment tracking alongside your own brand, so you can benchmark your reputation against direct competitors.
Know Your Brand's Online Reputation — Starting Today
Book a free call — We will run a quick sentiment snapshot of your brand right now and show you what we find.
Book Free Sentiment Audit →